We understand the importance of making sure that your sticks arrive to their destination on-time. Ship Skis monitors and tracks every package in-house by our team of tracking specialists. If a member of our tracking team believes a shipment isn't where it should be at any point in time, we will contact the carrier to avoid any potential issues. In the rare case that we have confirmed an issue has occurred with your shipment, we will bring this matter to your attention immediately.
While we do not send email notifications when your sticks are picked up, please be assured that our team of tracking specialists are monitoring all pickups for our customers. You can also check on the latest tracking updates by clicking on your Ship Skis Tracking ID. Once your gear has arrived at the destination, you will receive a notification via email that your sticks have made it to their destination!