Cancelling An Order
If for any reason you need to cancel an order, please submit your cancellation request via email to firstname.lastname@example.org. In your email provide us with the name on the order, along with the pickup date and location. Once your request has been received a member of our support team will confirm your request has been completed.
Please note that a refund will be applied to the card used to place the order. You may obtain a full refund in you cancel a shipment at least 48 hours prior to the scheduled pickup date. Any cancellations inside of 48 hours will incur a $10 late cancellation fee per item. Refunds will typically be processed within 5 business days of the request date.
Did you find this article helpful?