(a) A photo of the original shipping label with the tracking number visible.
(b) A photo of the hard case, soft case, or box that was used for shipping with the original shipping label attached. Please ensure the image includes a view of the entire hard case, soft case or box.
(c) A minimum of (2) photos of the damage that occurred while your shipment was in transit (make/model/brand must be visible for damaged items), for missing item(s), proof of damage to the outer packaging (hard case, soft case, or box) will be required in order to process your claim.
(d) Proof of value (a screenshot of the item including the price with the entire URL from a webpage, receipt, or a repair quote).
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