Depending on where your shipment is going and which carrier you're assigned (FedEx or DHL), you'll have two or three documents to print. The steps are the same for either carrier.
Attaching your documents:
- Print three copies of your shipping documents.
- Put the first copy inside your soft travel bag.
- Attach a luggage tag to the handle of your soft travel bag and put the second and third copies inside it. Fold the second copy so the label can be scanned clearly, and fold the third copy behind it.
Don't tape it to fabric: a label taped onto a soft travel bag won't stay securely attached, so use a luggage tag.
Getting a luggage tag:
- Book early: if your order starts in the United States and you book at least three business days before your pickup date, we'll mail free luggage tags with your printed labels to the address your shipment leaves from.
- Buy one locally: most carrier stores sell luggage tags. Find the nearest one with our store locator, and call ahead to make sure they have them in stock.
One label at a time: only the label for this leg of your shipment should be on or inside your soft travel bag. Keep labels for later legs somewhere else.
Questions about attaching your documents? Our team is happy to help.