At Ship Skis, we appreciate you entrusting us to oversee the transportation of your skis, snowboards, luggage and more. That’s why our dedicated tracking team takes great pride in monitoring your shipment from pickup through delivery to ensure a truly hassle-free experience. With real-time tracking and delivery notifications, rest assured that the most trusted brand in winter gear shipping will have your shipment(s) delivered safely and on-time. Please be advised that Ship Skis guarantees all deliveries by the end of the day on the scheduled delivery date.
Should our tracking team notice any potential delays to the delivery of your belongings, we will contact you to discuss any necessary alternate arrangements. Our team has developed a vast network of local logistics providers we can rely on to expedite delivery to your hotel, resort, lodge or residence. Please know we will exhaust all available resources to deliver your shipment(s) as quickly as possible and will keep you abreast of updates when necessary.
In the rare instance that your shipment does not deliver by the time needed, you will be eligible for our Shipment Protection Plan. This policy is designed to alleviate out of pocket expenses you may incur while we work to have your shipment delivered. Submit itemized receipts of approved expenses up to $200.00, and Ship Skis will reimburse you accordingly.
Ship Skis shall not be liable for any delay in performing, or failure to perform its obligations under this Agreement, resulting from any cause beyond its reasonable control, including, without limitation, acts of God, fire, extreme temperatures, high winds, lightning, strikes, energy interruptions, labor disputes, natural disaster, fire, flood, storm, slide, earthquake, epidemics, power failure, inability to obtain equipment, supplies or other facilities, labor disputes, terrorism, criminal activity, governmental demands or requirements, inclement weather, war, declared or undeclared, or the acts of government (each, a "Force Majeure Event"). If affected by a Force Majeure Event, Ship Skis shall be excused from performance to the extent made necessary by such event.